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BELGRADE APARTMENTS / FREQUENTLY ASKED QUESTIONS

How to make a reservation?
You can make a reservation for all our apartments in Belgrade simply by calling us or sending text message +381 62 8449550 as sending us e-mail. We will answer you via text message within 10 min.

What if I want to cancel my reservation for apartment in Belgrade?
If you want to cancel your Belgrade lodging reservation, please, send text message, as e-mail, or call us A.S.A.P. Your reservation is valid when RENTALS BELGRADE apartments confirm your request by text message.

I am arriving early in the morning, can I enter apartment in Belgrade right away?
You enter our daily flats in Belgrade by 2 pm. It is possible to enter our daily flat in Belgrade earlier, only in the case that previous guests had left the flat before 12:00 at the day of Your arrival. In the case the flat was empty the day before Your arrival, and then it is possible to enter early in the morning. In any case, the best for You would be to ask us about that before You arrive.

Apartments Belgrade - who will give me the keys?
One of our operators will wait for You at the apartment address. When You arrive, You will enter the daily accommodation in Belgrade with him where he will give You the keys.

I arrive late at night. What then?
You may enter the daily flat in Belgrade around the clock, but please, let us know, especially ifYou expect to arrive late at night, or early in the morning.

Belgrade apartments - cleaning Service?
We do the cleaning and linen with change of towels once a week at no extra charge.




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THE RULES OF THE HOUSE

• Belgrade Apartments are rented on a daily basis.
• Each guest is due to report his stay at the apartment by showing a valid ID card or passport to the authorized person. The documents may be retrieved on the spot after enlisting in the guestbook.

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• Guests are not allowed to make loud noise or disturb their neighbours, especially between 1 pm and 5 pm, as well as between 10 pm and 9 am.



• Persons that are not guests of the apartment are not allowed to use it.
• Guests are asked to look after equipment with care. The guest shall pay for any damage make.
• We kindly ask you to report any technical defects, failures, or previously made damage to the authorized person.
• The authorized person is not to be held responsible for the disappearance of any valuable objects or money from the apartment. Look after your valuables!
• If you have any questions, or problems, please call the office person who gave you the keys.

Thank you for using
APARTMENTS BELGRADE services




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ACCOMMODATION BELGRADE - PAYMENT POLICY

This defines the policy for prepayment / deposit requirements. The payment is made only in advance, when You are given the keys. If you decide to interrupt the arranged stay earlier, you are due to pay for the entire reserved period.

Can I pay in euro or another currency?
The payment is made in EUROS or dinars, by course at the National Bank of Serbia. There are many exchange offices located close to our flats in Belgrade, so a foreign currency won’t be a problem.

Can I pay by a card or a check?
For now, it is only possible to pay in cash. There are many ATM-s located near to our apartment, so it will not be a problem to get cash.

Children and Extra Bed Policy?
All children under 7 years stay free of charge when using existing bedding.




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ADDITIONAL SERVICES

Meal Plan
This policy defines the breakfast and meal plan. Meals at nearby public restaurant upon special request. Not included in the room price.

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Pets
This policy defines if pets are allowed or not. Pets are allowed upon request. No extra charges.

Cleaning Service
We perform apartment cleaning and bedding sheets and towels replacement once a week.


Chauffeur Service
The Rialto Belgrade Apartment offers our guests a private chauffeur service to Belgrade airport and train station. We shall get you there in maximum comfort and style wherever the location.

Belgrade Airport Nikola Tesla:
airport - downtown 20€
downtown - airport 20 €





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